How Often Do You Need to Use a Lifeline Phone?
Quick Answer You need to use your Lifeline phone or service at least once every 30 days to keep the benefit active. A qualifying “use” can be a quick outbound … Read more
Lifeline Account Management
Find tips for managing your Lifeline benefit, including recertification, service interruptions, address changes, and account requirements.
Why Was My Lifeline Service Disconnected?
Quick Answer Your Lifeline service was likely disconnected for one of these reasons: no qualifying usage for 30 days, missing your annual recertification, a change in eligibility, or a duplicate … Read more
Lifeline Recertification: What Happens If You Miss the Deadline?
Quick Answer If you miss your Lifeline recertification deadline, your Lifeline discount ends and you’re de-enrolled from the program. Your phone or internet service does not automatically shut off, but … Read more